(October 1, 2015 ) – Last week, we conducted webinar two of our three-part series on customer centricity and using mobile to enhance customer service with a discussion on “How to Brainstorm Better Solutions.” Like all webinars in the series, I was joined by Troy Thompson, Design Director at Pattern Service Design. Missed the talk? Want to share with colleagues? Check out the recording below!

In this presentation, we shared some great insights into:

  • How you normally approach problems vs. how you should approach problems
  • Why your audience is losing interest
  • How consumers make decisions in each phase of the “marketing funnel”

 Didn’t register in time to attend the last webinar of the series? We’ve opened up a handful of spots to allow for new registrants. Secure your spot today to attend the final webinar:

Tuesday, October 6 | 1:00 p.m. EDT

Combining “Mobile-Focused” Marketing With “Customer-Focused” Service

We will explore ways to:

  • Gather customer feedback at the appropriate time
  • Ensure you mobile investment is effective in the long term
  • Apply a mobile focus in your organization

Register now!

 

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